The Paper Trail Ends Here
Volunteer fire departments have been stuck with the same broken system for decades.
Lost Records
Paper sign-in sheets disappear, get coffee-stained, or never make it back to the station.
One-Person Bottleneck
One officer maintains everything in a personal spreadsheet. When they leave, the data goes with them.
Filing Cabinet Chaos
Training records, certifications, and member files scattered across drawers, binders, and email inboxes.
Year-End Scramble
Days spent reconstructing LOSAP points from incomplete records. Missed points mean missed money.
One System. Everything Connected.
Three Steps. Zero Complexity.
Sign In
Use your department Google or Microsoft email. No new passwords.
Log Activity
Submit responses, training, meetings, and hours as they happen.
Auto-Calculate
LOSAP and tax credit points update instantly. Check anytime.
Included With Every Station
More than a database — the dispatch and field-awareness tools that keep your crews ready, all at no extra cost.
CAD Dispatch & Alerts
Live dispatch alerts from Active911 or your CAD email/SMS feed land in a station queue. Log a response in one tap, auto-approve career calls, and clear whole batches at once.
Live Hospital Status
Real-time MIEMSS/EDAS emergency-department, trauma, and specialty availability for your region — plus turn-by-turn directions to the ambulance bay.
Live Radio
Stream live OpenMHz scanner feeds for the radio systems serving your county, right from inside the app.
Traffic Cameras
Browse 500+ Maryland CHART traffic cameras sorted by distance, and pin the ones near your first-due for instant size-up.
RSVP Events
Run banquets, fundraisers, and drills with public and member RSVPs, QR-code sign-up links, and one-click calendar invites — with reminders sent automatically.
Member History & Qualifications
Keep a staff-only dated record of awards, promotions, leave, and discipline — and track professional-development qualifications and progressions for your members.
Optional Premium Add-Ons
Layer on the capabilities your station actually needs — enable each one independently, leave the rest off.
SMS Notifications
Carrier-grade SMS alerts for staffing changes and paging. Members opt in or out per category — with STOP/START keyword handling and every send logged.
Station Staffing
Set your staffing level (in service / partial / out of service). Designated recipients get an SMS automatically when it changes, with full history kept.
Station Paging
Send a paging message to filtered groups — by membership type, turnover phase, or individual members. Members control their own opt-out from their profile.
CAD Paging
Auto-text the dispatch to opted-in members the instant a call drops — no manual paging. Exactly-once delivery, even when CAD arrives over multiple feeds.
In-App Messaging
Real-time station chat that replaces GroupMe — official channels, direct messages, @mentions, reactions, search, and urgent SMS blasts, all inside WATCHDESK.
Duty Scheduling
Build duty-crew shifts and rosters, let members self-sign-up for open seats, and auto-credit LOSAP hours on completion. Position/seat layouts, recurring templates, and a month calendar.
Fleet Tracking
Live MyGeotab telematics for your apparatus — real-time vehicle status and automatic daily mileage sync straight into your maintenance records. Read-only and secure.
Learning Management
Build courses with rich content, videos, quizzes, and assignments. Track every member’s progress, auto-grade quizzes, share courses between stations, and feed completions straight into LOSAP training hours.
Ambulance Billing
Upload your county eMEDS statement and WATCHDESK reconciles every transport — splitting the four revenue shares, matching each call to your own run records, and flagging lost or mis-attributed money, with earnings credited back to members. Patient data stays minimized.
Built for Real Fire Departments
Clean interfaces. Zero learning curve. Everything your station needs.
Built for the Mission
Security at Every Layer
Nothing Gets Recorded Without Sign-Off
Member Submits
Activity logged
Admin Notified
Email & push alert
Review
Details verified
Decision
Approve or reject
Record Final
Counted for points
Role-Based Permissions
One App. Every Screen.
Desktop
Full-featured admin dashboard for detailed work
Tablet
Touch-friendly for station duty or meetings
Phone
Quick submissions and approvals on the go
📤 Install as a Progressive Web App
iPhone: Open in Safari → Share → Add to Home Screen
Android: Open in Chrome → Menu → Add to Home Screen
No app store needed. Works offline-ready. Updates automatically.