WATCHDESK — Your Fire Department. Digitized.

WATCHDESK

Your Fire Department. Digitized.

The Problem

The Paper Trail Ends Here

Volunteer fire departments have been stuck with the same broken system for decades.

📜

Lost Records

Paper sign-in sheets disappear, get coffee-stained, or never make it back to the station.

💻

One-Person Bottleneck

One officer maintains everything in a personal spreadsheet. When they leave, the data goes with them.

🗄

Filing Cabinet Chaos

Training records, certifications, and member files scattered across drawers, binders, and email inboxes.

😱

Year-End Scramble

Days spent reconstructing LOSAP points from incomplete records. Missed points mean missed money.

The Platform

One System. Everything Connected.

🔥 WATCHDESK

Response Logging

Log fire and EMS call responses in seconds. Track who responded, apparatus used, and call details for every incident.

🚒

Response Logging

Fire & EMS calls

Training Records

Record training hours, drills, and courses. Tracks LOSAP training credits automatically toward annual point requirements.

📋

Training Records

Hours, drills, courses

Meeting Attendance

Submit and track meeting attendance for business meetings, drills, and special events. Counts toward LOSAP meeting credits.

🤝

Meeting Attendance

LOSAP credit tracking

Volunteer Hours

Track duty hours and stand-by time. Supports Maryland’s volunteer tax credit requirements with exportable records.

⏱

Volunteer Hours

Duty & stand-by

Certifications

Manage Fit Test, CPR card, and EMT certification records with expiration tracking and automated renewal reminders.

🏥

Certifications

Fit Test, CPR, EMT

LOSAP Tracking

Real-time Length of Service Awards Program point tracking. See exactly where you stand against annual requirements at any time.

⭐

LOSAP Tracking

Real-time points

Tax Credit Calculator

Calculate eligibility for Maryland’s $5,500 volunteer tax deduction based on your logged hours, responses, and training.

💰

Tax Credit Calc

MD $5,500 deduction

Reports & Exports

Generate LOSAP reports, certification status reports, activity summaries, and CSV exports with one click.

📊

Reports & Exports

One-click generation

Station Links

A shared bookmark board for your station. Admins curate links to county resources, dispatch systems, SOPs, and external tools.

🔗

Station Links

Shared bookmarks

Documents

Upload and organize station documents like SOGs, policies, forms, and reference materials. Categorized and always accessible.

📁

Documents

SOGs, forms, policies

How It Works

Three Steps. Zero Complexity.

🔐 1

Sign In

Use your department Google or Microsoft email. No new passwords.

📝 2

Log Activity

Submit responses, training, meetings, and hours as they happen.

📈 3

Auto-Calculate

LOSAP and tax credit points update instantly. Check anytime.

By the Numbers

Built for the Mission

📊

10 Modules

Responses, training, meetings, hours, certifications, collateral duty, links, and documents

⚡

Real-Time

LOSAP and Maryland State Tax Credit points calculate the instant you submit

🔒

AES-256

Military-grade encryption protects every SSN with unique random vectors

💾

Daily Backups

Automatic database backups with point-in-time recovery on Google Cloud

📱

Any Device

Desktop, tablet, or phone — install as a PWA app right from your browser

🚀

Zero Install

No software, no app store, no IT department. Sign in and go.

Security Architecture

Security at Every Layer

HTTPS / TLS — Encryption in Transit

Google Cloud Platform — Enterprise Infrastructure

AES-256-GCM — Field-Level Encryption

🛡 Your Data

Approval Workflow

Nothing Gets Recorded Without Sign-Off

👤

Member Submits

Activity logged

📨

Admin Notified

Email alert sent

🔎

Review

Details verified

✅

Decision

Approve or reject

📄

Record Final

Counted for points

Access Control

Role-Based Permissions

🛠

System Admin

Cross-station management, infrastructure, system configuration

🔐

Station Admin

Full station control — members, approvals, SSN access, reports, configuration

🏆

Officers

View station activity, approve submissions, run reports — no SSN access

👤

Members

View and submit own data — responses, training, hours, certifications, profile

Works Everywhere

One App. Every Screen.

💻

Desktop

Full-featured admin dashboard for detailed work

📚

Tablet

Touch-friendly for station duty or meetings

📱

Phone

Quick submissions and approvals on the go

📤 Install as a Progressive Web App

iPhone: Open in Safari → Share → Add to Home Screen
Android: Open in Chrome → Menu → Add to Home Screen
No app store needed. Works offline-ready. Updates automatically.