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📲
Premium Add-On

CAD Paging

The dispatch hits members’ phones the instant the call drops — no one standing at a screen, no manual page. Automatic, exactly-once, with the address and directions one tap away.

Why It Matters

Seconds matter on a dispatch, and a manual paging step is one more thing to forget at 3 a.m. WATCHDESK CAD Paging removes the human from the loop: the moment a call comes in over your CAD feed, opted-in members are automatically texted and pushed — once and only once, even when the same call arrives over more than one feed.

What You Get

Dispatch, Straight to the Crew

Hands-off alerting that turns a raw CAD drop into an actionable page on every phone.

Instant & Automatic

The call drops and the page goes out — no one has to push a button.

📱

SMS + Web Push

Reach members on two channels at once, so the alert lands no matter how they’re set up.

🎯

Exactly Once

A per-call claim guarantees a single page even when CAD arrives over dual or redundant feeds.

📍

Call Detail + Directions

Tap the push to open the full call — type, address, units, cross-street, remarks — with a one-tap Directions button to the scene.

Opt-In Controlled

Members choose in. Admins curate the SMS eligibility list; push is each member’s own decision.

🚨

Louder for Life-Safety

Dispatch pushes get an urgent vibration and stay on screen until acknowledged — not a notification you scroll past.

See It

From Dispatch to Directions

The page opens the whole call — with directions ready to go.

🔒 watchdesk.org/alerts/48217
Building Fire Dispatched 18:42
Address114 Main St
UnitsE810, T810, A810
Cross5th Ave / Oak
RemarksSmoke showing, 2nd floor
🚗 Directions
How It Works
📢1

Call Drops

A dispatch arrives over your CAD feed.

🎯2

Claimed Once

WATCHDESK locks the call so it pages a single time.

📱3

Fan Out

Opted-in members get SMS and an urgent push.

🚗4

Roll

Tap for full details and directions to the scene.

Works With

Wired Into Dispatch

CAD Paging sits on top of the same dispatch feed and SMS backbone the rest of WATCHDESK uses.

Get Started

Automate Your Dispatch Pages

CAD Paging is a premium add-on you can enable independently. Sign in to turn it on, or see how it fits with everything else.

Read the full feature detail →